Terms and Conditions

Deposit: Cause for Paws requires a 50% deposit on all bookings.  No training session will be attended if a deposit has not been paid into our account within 24 hours of booking.   And your booking date and time will be given to another customer.

Cancellations by Cause For Paws: In an event we feel that we need to cancel your appointment due to OH&S or other safety concerns to our staff, including but not limited to unforeseen personal matters, we will make all possible attempts to notify you with a 48 hours notice, and a full refund of your deposit will be processed back into your nominated account within 24 hours.

Cancellations by Customer: If you decide to cancel your appointment, Cause for Paws will not issue a refund.  Furthermore, should you fail to notify us of your cancellation with a minimum timeframe of 48 hour notice prior to the booking date, we would have no alternative but to apply a full session charge to you.  An invoice will be then sent out to you for immediate payment of the FULL session cost.

Postponement:  If your original appointment time and date we have agreed on do not suit you for some reason, . You MUST provide us with 48 hour notice either by phone, email or text message, and we will reschedule your date and time to a suitable time and day

Cause For Paws offer a liftime free phone, email and Skype support to all our customers.

If you require us to come back for an additional visit it will be charged at a hourly rate of $200.00 and will depend on your special request for us to return and the nature of your issue with your dog which will be discussed and agred opon via email or phone correspondence.